Secondary Monitor Causes Macro Failure

[ctc]

Workspace Macro Pro will not run completely on a 2 monitor computer system running Windows XP Pro sp2 when any component of the macro job is displayed on the secondary monitor. All macros fail to run fully in this situation.

When all components of the macro job are displayed on the primary monitor only, all macros run as expected.

[forumsupport]

Hello,

The macro will run exactly the same way as it was recorded. That means if the macro was recorded or created with components of the job appearing on screen 1, the macro will run successfully on screen 1. However, the macro should run even though the system has multiple screens, but the only reason that it might not run is the screen resolution differences of screens. The mouse clicks and moves might not apply properly because of x,y location differences of screens. What you can do is edit the mouse clicks and make it relative to 'Windows' instead of 'Screen'. To edit double click the mouse click command in command line, click on 'Advance' and select relative to 'Windows'.

We would also suggest you to use keystrokes as much as possible because keystrokes are by definition relative and work independent of the screen resolutions.

Hope that helps.