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Old 05-05-2009, 04:53 AM
Hudster Hudster is offline
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Join Date: May 2009
Posts: 2
Default Won't work

I am a registered user and have had no problems until now.

I uninstalled my wmp software to clear up my hard disk, but now when i try to re-install it, it won't work.

It goes through the installation process fine, but when I try to run it it crashes. I've attched a picture of the crash window.

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From Problems
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I've deleted the temporary files, but it made no difference, i've installed the windows scripting thingy as well.

I'm using Windows Vista.
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Old 05-11-2009, 01:37 PM
forumsupport forumsupport is offline
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Join Date: Apr 2007
Posts: 1,342
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Hello

Workspace Macro Pro 6.5 is vista compatible. We have successfully tested the software on Vista.

Can you please check if User Account Control (UAC) has turned on or off on new PC. You can find UAC option under Start->Settings->Control Panel->User Accounts. Click on option, Turn User Account Control on or off, uncheck the check box that says Use UAC to help protect your computer and click on Ok button. Now, try to open the software again.

In addition, the problem that occurs on your machine shows up on CPUs that support "Data Execution Protection (DEP)" and Vista has it turned on for all programs, as it is an important security feature.

We would request you to please go to Control Panel, System-> Advanced and change DEP to be for "Microsoft essential programs only". This crash only happens when DEP is set to "Turn on DEP for all programs and services". Switch DEP to "Turn on DEP for essential Windows programs and services only" and try to launch Workspace Macro Pro again and see if this helps.

Also, try disabling the DEP (Data Execution Prevention) for Workspace Macro.
1) Open the Windows Vista control panel, then the "System and Maintenance" item.
2) Open the "System" item there, then the "Advanced System Settings" on the left side.
3) On the Advanced tab, click the Settings button in the Performance area.
4) Finally, on the Data Execution Prevention, add Workspace Macro to the list of exceptions.
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