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Old 12-18-2009, 11:11 AM
smsysengineering smsysengineering is offline
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Join Date: Jun 2009
Posts: 11
Default Help needed in debugging a task.

Several months ago I used Tethy's consultancy service to create a task for me. Since than, I've upgraded to a newer version of their software and the script they've created no longer works. I've gone through it and corrected some of the major issues by creating directories, files, variables, changing window titles, adding permissions, and other such things. But still, for some reason, the script runs successfully till the end, but without completing the required task. It seems to skip some parts.

I'm sure it's just a minor change that's needed. I'm just not sure what and where.

Where could I send the script for tethy staff to take a look at it? I prefer not to post it here publicly on the forum. If you can give me an email address of where to send it to, I'd greatly appreciate that.

Thanks in advance,
SmSysEngineering
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Old 12-18-2009, 07:57 PM
forumsupport forumsupport is offline
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Join Date: Apr 2007
Posts: 1,342
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Hello,

You can submit a support case from Automation Anywhere - Open A Support Case

Alternatively, you can reach us at 1-888-484-3535 x 3 and the support person would provide you his/her email address.
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