Strange Actions in Editing Line

[FrankBradley]

So we have a line that reads

keystrokes: $InCPN$[TAB] in "Customer Order Menu :"

but when we edit the line the Select Window drop down lists another window called "Customer Solicit Details" and if we change it to the correct windows it will always revert back to the "Customer Solicit Details".

This is currently occurring at a number of places, 15 locations so far in the TASK and has just started to occur this morning.


Frank

Centah Inc
905-761-5429 x9303

[forumsupport]

Hello Frank,

This is very strange as we have never heard or seen such type of behaviour before. However, let us investigate.

Is it possible for you to upload your task that will make it easy for us to identify the problem?

Otherwise, can you please email the task at http://www.tethyssolutions.com/support_form.htm

[FrankBradley]

sorry but our script is 335k and even compressed it is 115k which is to large for your upload process on this forum.

you can download the script file at www.picfrank.com/csp.zip

[FrankBradley]

So in further going thru the TASK we have found that only on a couple of screens does the software not keep the selected items. Out of the 15 windows that appear in the list the editor has an issue with only 4 items.

For example:

Final Payment screen changes to AA-QS7
Confirm screen changes to LEGAL NOTICE
Document lines screen changes to SAP Easy Access
Customer Order Menu : screen changes to Performance Assistant

In the list of available screens some items appear multiple times but the list of available windows that appears on the bottom of the list, acter the "-----" line only contains the following:

Currently Active Window
Desktop

which at the time should have more items listed as the active applications/windows are the following:

SAP Logon Pad 640
Customer Order Menu :
Automation Anywhere Client
Automation Anywhere Client - Task Editor

This list also does not change even when the REFRESH button is clicked.

The other thing is that I have copied the lines into a new task with the same results occurring.

[FrankBradley]

Just another little note to follow up from the last note, if we create a new task and do an insert keyboard action, as an example, the list of screens available appears correct at the bottom of the list.

so this strange actions are just occurring with the original tasks which had all been created using the AA Enterprise 5.0 while evaluating the software.

[forumsupport]

Hello Frank,

Regarding your original query, the strange behaviour is due to colon ( in window title, "Customer Order Menu :". If you will remove colon and use wild card(*) in window title like this, "Customer Order Menu*" then the command saves the window title as expected.

You can copy-paste your entire task (created in version 5.0) into a new task in case all the window titles aren't appearing in the list.

Hope that helps.

[FrankBradley]

Thanks for the information. I have done some tests on some of the known problem tasks and it does appear to allow the code to operate.

The interesting thing is that this issue does not occur with all lines but only with some types of actions.

Also could we use "?" single character replacement instead of the "*" as we have some screen titles that change contain other information after the ":" in the title. As an example we have a window that will appear with the title "Document line: Display message" which may have other details after the ":" that we have not encountered (This is SAP so who knows what titles may appear).

[forumsupport]

Hello Frank,

Unfortunately, currently '?' is not supported in window title. However, in that case, you can use wild card (*) at the begining of window title followed by the title that is variable for e.g. *Display message.

Hope that helps.