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  #1 (permalink)  
Old 06-30-2009, 01:58 PM
GMPLLC GMPLLC is offline
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Join Date: Jun 2009
Posts: 25
Default Email will not send

Hi - I have successfully ran tasks which include a Send Email feature. Recently it stopped working so I checked the code - all looked well, checked the email settings - nothing had changed. I then created a task that is one line - Send email - and it doesn't work. By creating a new task with one line - Send email with a simple 'Test' in the subject - would it normally work? We have an exchange server that is outsourced - is it possible they have detected an automated program that looks like a Spambot? BTW - I'm just sending emails to myself, testing that my program works.
TK
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Old 06-30-2009, 07:18 PM
ColinJD ColinJD is offline
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Join Date: May 2009
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Hi
There are normally only 3 pieces of information needed to send email
1. The name of the smtp server ' mymailserver '
2. A Port number normally '25'
3 And of course the address 'myemail@stuffthis.net'

1 & 2 you can check by looking into the options of Eudora, Outlook, OE etc where you should be using the same settings.

Possibly your email handler has blocked Port 25, to stop relayers etc and you might need to use Port 465 plus a password and a security protocol.
or
Yes your exchange server may have detected a new mail sender program, and blocked it, But this isn't very common, as lots of programs are now equipped to send email, and blocking them would cause lots of complaints.
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Old 07-01-2009, 08:39 AM
GMPLLC GMPLLC is offline
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Thanks for the note. I have been assured I am entering the correct information but I still can't get it to work. Lets assume my task is wrong. Can someone send me an example task that works so I can confirm that it is not my settings? I can edit the 'Send Email' piece and enter my own email.
Thanks in advance.
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Old 07-01-2009, 08:43 AM
Clay Clay is offline
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Join Date: May 2009
Posts: 19
Default will not send reply

I found I too had the exact same issue as you are facing. I contacted Tethys and they advised me to go to Start > Run and type in regsvr32 "C:\Program Files\Automation Anywhere 5.0\AOSMTP.dll"

This reregisters a .dll file that is associated with sending email.

Hope it helps
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Old 07-01-2009, 09:01 AM
GMPLLC GMPLLC is offline
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Join Date: Jun 2009
Posts: 25
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IT WORKED! I'M NOT CRAZY! Thanks!
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