Mouse inaccuracies

[blakpawn]

Hi,

I've just installed the trial version of this software to compare with a few other macro type programs.

My problem with AA is the accuracy of the mouse recorder. Often on playback of a macro I find it selects the item above or below the item originally selected by a mouse click. I appreciate I can manually edit the mouse coordinates in the macro, but I hoped AA would replay the position back accurately without me having to do that ?

An example would be simply navigating the start menu where the wrong program has been clicked, or dragging a slider on a form where the wrong final position is chosen.

For general information I am running Windows XP Professional and the macros I am recording are quite simple with little load on the CPU. My mouse is listed as a PS2 compatible mouse with a sample rate of 100 reports / second. Mouse Driver Microsoft PS2 compatible version 5.1.2600.

Any ideas on resolving this would be most welcome, many thanks, Richard.

[blakpawn]

Hmm,

Ok I have now run a more throrough test. I recorded a macro in which I drew a sketch in MS Paint. I then played the macro back in a different ink colour and the new sketch matched the original sketch pixel for pixel.

All the same I am suffering from macros which fail due to the wrong items being selected in lists [not user error, I know this since when recording the macro I then continue using functionality which is hidden if the correct item is not selected]. I know this is not application specific since it happens from the windows desktop and in a variety of different applications.

My macro playbacks just seem a bit unreliable. Which is a major obstacle to improved productivity.

[forumsupport]

Hello,

Regarding your first post, you can try using Moved Icons/Menus option under Tools->Options. You can use this advanced option when desktop icons, quick launch icons or start menu items have moved. This enables the SMART automation technology to identify moved items and automatically adjust.
You do not need to re-record your script after enabling this option. This feature works in most instances, except for a handful of cases like opening control panel, printers etc. In such cases leave this option unchecked.

We suggest you to put delay after every action or command in task so that each action can get enough time to execute and task can run flawlessly. Insufficient delay can skip any command in task and results into task failure.
Just double click on Delay command from commands category, specify some seconds of delay and save the command.

We recommend using more of keyboard short cuts instead of mouse clicks, as they are more reliable than mouse moves/clicks irrespective of change in screen resolution or window size. Mouse clicks/moves are subject to work on a screen resolution they were recorded on. However, keystrokes will work as expected no matter whatever screen resolution you set to.

Hope that helps.

[Mihir Shukla]

If you have Automation Anywhere Premier version, you can also use Manage Windows Controls (MWC) directly. MWC allows you to directly access Windows UI objects like Text Box, Drop Down, List Box, Radio buttons and more. When you use MWC, not only your task is independent of screen coordinates and screen resolution, but it can also run in background.

If you are automating Web app, I recommend Web Recorder and Manage Web Controls.