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Old 03-03-2008, 12:11 PM
marcgallant marcgallant is offline
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Default Functions not supported in Vista

Is there a list of things somewhere that has what is not supported in Windows Vista? I get popups once in a while (Trying to assign a hotkey, clicking on Tools --> Options, etc.). The repeat option doesn't seem to work either.
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Old 03-03-2008, 08:04 PM
forumsupport forumsupport is online now
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Hello,

Repeat option and hotkeys both are supported in Vista. Every feature is supported in Vista except Auto Login and Moved Icons/Menus feature.

Could you please send us screenshot of popup you are talking about so that we can actually see and help you accordingly?
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Old 03-04-2008, 04:37 AM
marcgallant marcgallant is offline
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Default Screenshot

This is the popup that I get when I click on Tools --> Options from AA4.5
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File Type: jpg tools_Options.jpg (9.9 KB, 4 views)
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Old 03-04-2008, 04:39 AM
marcgallant marcgallant is offline
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Default Screenshot 2

This is the message when I try to assign a certain hotkey and then try to click away. I also get the "Not supported in Vista" popup once in a while too, but I haven't figured out the pattern yet for this one.
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File Type: jpg hotkeys.jpg (12.1 KB, 2 views)
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Old 03-04-2008, 10:04 AM
forumsupport forumsupport is online now
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Hello,

Screenshot1 you must be getting when you click on Tools->Options->Moved Icons/Menus as we mentioned previously this feature is not supported on Vista.

Regarding hotkey problem, this is very strange, as we have never seen such type of problem before. However, could you please tell us, does it happens with every key that you assign or with some particular key? Could you please try to restart Automation Anywhere (exit even from system tray) and try again?

Hope that helps.
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Old 03-04-2008, 11:18 AM
marcgallant marcgallant is offline
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Actualy all I click on is "Tools -> Options" and get the error message right away. Once I click on OK button, the option screen opens.

As for the Hotkeys, it seemed to be only when I combine the "Windows" button so like "Ctrl + Win + Shift + 1".
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Old 03-04-2008, 08:49 PM
forumsupport forumsupport is online now
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Hello,

Can you please email us your phone number at http://www.tethyssolutions.com/support_form.htm so that one of our Technical Support staffs can call you to help you resolve the problem.

Alternatively, you can reach us at 1-888-484-3535 x 3
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