Security Warning Popup Problem

[MattH]

I am trying to run an installer from the network using the Open Program/File task. I have in the Program/File Path "\\networkserver\folder\install.exe" Because this file is located on the network, Windows shows a popup titled "Open File - Security Warning" the buttons are "Run" or "Cancel."

The problem I am having is that Automation Anywhere is stuck on step 1 which is the Open Program/File step and never gets to the next step which is to click on the "Run" button. How do I respond to this popup?

Thanks,
Matt

[marcgallant]

It usually helps them to respond if you could paste the text format of the script you are reffering to. Also, you can try to put an "*" at the end of the window title for the popup window. I have been having issues with this lately.

[MattH]

Here is the text format of the script:
1 Open "\\networkserver\dvtinbox\SANsurfer\FC Release 2007 U1\In Test\GUI\sansurfer_windows_install.exe"
2 Delay: (5000 ms)
3 Mouse Click: Left Button (324,366) in "*Open File - Security Warning*"
4 Delay: (5000 ms)
5 Mouse Click: Left Button (809,581) in "SANsurfer"
6 Delay: (5109 ms)
7 Mouse Click: Left Button (809,581) in "SANsurfer"
8 Delay: (9891 ms)
9 Mouse Click: Left Button (376,234) in "SANsurfer"
10 Delay: (2234 ms)
11 Mouse Click: Left Button (809,581) in "SANsurfer"

When running this script, the "Open File - Security Warning" dialog opens and just sits there. The "Replaying Task" window shows that the replay is still on Line No. : 1 of 11, so it is not even getting to the delay step even after several minutes of waiting.

[marcgallant]

Does the application actually open?
Do you have parameters specified in the "Open Program/File" dialog box?

[forumsupport]

Hello,

You won't be able to respond to this popup because this box is shown by the Windows Operating System before the exe actually starts running. There would be a checkbox that says 'Don't show this again'. If you check that then it won't show this box in future.

Hope that helps!

[beaks3lee]

Additionally, if there is no check box as indicated above, in the program you're trying to run, check your options (tools: options), usually you can turn off security warnings.