trouble accessing "setting>control panel>add/remove programs"

[seth]

I recorded a session where I went to "settings>control panel>add/remove programs" to uninstall a program. Whenever I tried to play this back, it failed to find "settings", which I accessed via the "Start" menu. I hadn't changed anything that I knew of.

To fix this, I put a shortcut on the desktop to "add/remove programs". This fixed the problem.

My question: Is if there is a way to do this the original way where I went to the program explicitly rather than the shortcut?

I'm evaluating AA and I would like to understand the behavior more before purchasing.

thx

[forumsupport]

Hello,

Can you please check if 'Enable Moved Icons or Menu Item Match' checkbox under Tools->Options->Moved Icons/Menus is checked?

This feature works in most instances (when desktop icons, quick launch icons or start menu items have moved), except for a handful of cases like opening control panel, printers etc.
In such cases, leave this option unchecked.

Alternatively, you can also use Run Command (appwiz.cpl) to open add/remove programs in control panel. The sample text format of commands to open add/remove programs will look something like this:

Keystrokes: [WIN DOWN][WIN UP]r in "Desktop"
Delay: (120 ms)
Keystrokes: appwiz.cpl[ENTER] in "Run"

Hope that helps.

[seth]

Hi - Thanks for your prompt reply.

I tried checking and unchecking the moved icon box, but had no luck either way. I like the technique you described, executing the app from the "run" window. That works well.

Now, the 2nd part of this problem is that when I am in add/remove programs, the mouse isn't pointing exactly on "remove" for the program that I want to remove. It lines up great in the captured picture, but not when I actually run the macro. It's very close but doesn't work. I can't seem to find a keystroke to make this more reliable.

The macro worked the first time, but not subsequently. Again, I tried checking the moved icon box but without success. Maybe it's possible to do the complete remove from the command line.

I'm evaluating the enterprise version for purchase, so one of my concerns is not being able to reliably playback and have the mouse line up correctly. Is this more of a problem in some situations more than others? (I'm not looking for perfection. I can deal with work-arounds.)

thx

[forumsupport]

Hello,

In Enterprise version, to avoid the mouse click, you can make use of the very powerful Image Recognition feature.

* Go to Tools->Task Editor
* Select ‘If/Else->Image Recognition
* In Image 1, select a rectangular section of your application window where the program name appears where you want to click. If you capture a larger section of the image then it takes more time to compare the images.
* Capture a screenshot of the program (that you want to uninstall) uninstall.bmp.
* In Image 2, select ‘uninstall.bmp’ by clicking on browse.
* Click on the checkbox that says 'If the image is found, then click on it'.
* Click ‘Save’ button.

Once Automation Anywhere executes a single click on the appropriate item in the list, you can execute an ENTER keystrokes to simulate the double-click.

If you need to talk to someone, please feel free to call us at 1-888-484-3535 x 3.

Hope that helps!