pasted characters were truncated

[seth]

Hi - I just used the product for the first time. It was easy to use, but stopped (on playback) because I was doing an automated install, and I copied the license number out of a word document and pasted it into the prompt, but the full license number is not being put into the prompt. It was truncated. The end of the number shows up correctly in the edit window, but not in the prompt. The install fails, and AA fails because the install throws an error. A couple points:

- the license number is 31 characters; too many?
- during the recording, I opened a word doc and copied the license number from there; when doing the playback, it took many minutes to get through this portion (I went away and came back)

If you have any ideas why this would happen, I would appreciate it.

Lastly, if I wanted to change this number without recording the complete sequence, is there a way to do this? In the editor, I only saw the picture of the prompt with the number, but not an editable number.

thx

[seth]

Instead of keeping the license key in a word doc, I put it in a text file and then re-recorded. I opened the file with notepad, ctrl-a, ctrl-c, then exited. Got back to the prompt and did a ctrl-v. This worked fine. I don't know why it failed the first time but this is ok with me!

If anyone understands the original failure, I would like to hear the reason for future work.

thx

[forumsupport]

This is very strange. We tried to reproduce the scenario at our end but it did not reproduce.
Can you please tell us, does this happens every time you play the task?
Can you please paste the text format of your task so that we can look into it?

[seth]

Hi - I already deleted the recording that failed. It failed twice. The original document was large and I selected the specific text,
"1183-fte-m201354208-zz010162048", without the quotes.

I was able to do it much "cleaner" by putting the text into the txt doc and selecting all and pasting all.

thx

[rparmani]

Hello,

There is even an easier way that avoids copy paste. You can make use of the feature to read the value of variable from a text file.

1) Create a variable form Tools->Variable Manager and call it test and have it read from a text file say, C:\abc.txt

2) In C:\abc.txt, write the value as follows

test=1183-fte-m201354208-zz010162048

3) Instead of the Ctrl + V keystrokes in the prompt window, you can simply specify the variable $test$ and it will automatically read the value from the file.

4)This way it avoids any kind of human error and next time when the key changes, you can update the text file.

You can read more about the read from file feature from http://www.tethyssolutions.com/T12.htm

Hope that helps!

[seth]

I'll try it!