IE not responding - can not extract data via Web Recorder

[levinh]

Hi,

I have more problems about Web Recorder :

- Click Web Recorder
- Input : Search results for Restaurants in All States - Yellow Pages®
- Click Start
- IE can not load complete - then not responding.
- I can not extract data from this.
- Very much links had the same problem on my PC.

Please help me why ?

Regards,
Trial.

[forumsupport]

Hello,

This is strange as it works well at our end. Attached is the sample we tested with.

Can you please try to un-install the product completely, restart your machine and install the product again?

Hope this helps.