Aa 6.0

[orejon]

Hello,

I bought AA 5.5 (i Think).
And now I installed 6.0. However, when I try to enter my key, it does not allow me. I have tried it on a different computer as well. It might be that my license does not include version 6.0. I don't mind that, but I want to go back to 5.5 if I cannot get 6.0.
I have been calling the support 800 number and have left several messages all week and no one gets back to me.
What is the solution and how can I get support?

Thanks.

[forumsupport]

Hello,

Automation Anywhere 6.0 is a paid upgrade so the key for 5.5 will not work with 6.0 version.

Please follow below mentioned steps to revert back.

1. Take the back up of all the tasks created in previous version by copying the folder at My Document.
2. Uninstall older version of Automation Anywhere.
3. You can download free version of Automation Anywhere 5.5.2 from the link bellow and follow the wizard to install:
http://www.automationanywhere.com/Do...e-setup552.exe
4. In case it prompts you insert the registration keys provided to you in your email when you purchased the software.

Also, you can reach us at 1-888-484-3535 x 3.