Auto Login not working

[gcammack]

I have auto login selected under the "options" menu and have scheduled a task to run. When I log back into the PC it shows the task as "completed" but it has not run. I have even watched to screen to see if it runs and it does not. I can run the task with no problems straight from the Automation Anywhere window. My PC is on a network that is governed by group policy. This requires me to press Ctrl-Alt-Del to log in. Would this cause a problem with running the task through the scheduler while the PC is locked?

[Nick]

gcammack,

having the same issue. I to have to enter 'ctrl-alt-del'

Here's the error I get when I log in after the task tried to run.


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Automation Anywhere Error
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Automation Anywhere Service is stopped. Please goto Control Panel-->Administrative Tools-->Service Manager --> Automation Anywhere Service and start Service or contact your administrator.
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OK
---------------------------

[steveo]

I am trying to run a scheduled task to run a (local) web application on Windows 2003 server. The script runs fine when logged on. When I disconnect the Remote desktop session the script opens IE but says it "Cannot find the window titled ..." mentioned in the script. When I change ALL the window titles to "Currently Active Window" the script "runs" but doesn't run the web application. Has Automation Anywhere 3.5 been tested on Windows 2003?

[forumsupport]

Hello,

Yes, Automation Anywhere has been certified on Windows 2003. Currently Auto-login works when the user is logged on but machine is locked. When the task runs, it unlocks the computer, runs the task and locks it back again.

Logging on to the computer is handled by Operating system at lower level for security purposes. Is your machine logged off or locked?

Also you mentioned that it does not open the Web application. Can you please paste the text format of your task so that we can see what is going wrong.

[Nick]

pc is in locked position. the task doesn't run. all web recorder steps.

Here's the error I get when I log in after the task tried to run.


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Automation Anywhere Error
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Automation Anywhere Service is stopped. Please goto Control Panel-->Administrative Tools-->Service Manager --> Automation Anywhere Service and start Service or contact your administrator.
---------------------------
OK
---------------------------

[forumsupport]

Hello Nick,

Did you check to see the service is running?

Are you a part of domain? For domain users, in Auto-login settings, you need to provide the username as domainname\username. Can you try that to see if it works.

[Nick]

the service isn't running even though 'aa' is open

yes I'm using domainname\username.

thank you!

[steveo]

Thanks for your reply. Perhaps the issue is the definition of "locked". On my Windows 2003 I use Remote Desktop to manage the server. I logon, thus creating a user session. I DISCONNECT the session. The session is still running (according to the pop-up message from Windows) and all the applications and open windows remain running. Will Automation Anywhere run if the session is disconnected?

Kind regards, steveo

[forumsupport]

Hello Nick,

It seems that the service was stopped for some reason. Can you start it again from Control Panel-->Administrative Tools-->Service Manager --> Automation Anywhere Service. Let us know if it works after starting the service.

[Nick]

the serrvice 'Automation Anywhere Service' isn't even listed. running verison 3.5.1