Hello Frank,
Using Task Editor, you have to set the snap points to capture the image when task runs. Images captured are stored under location, C:\Users\...\Documents\Automation Anywhere\Automation Anywhere\My Tasks\Images\My Tasks\TaskName. They can also be seen in Task Editor, under Visualize tab.
If you can email us your number at
http://www.tethyssolutions.com/support_form.htm then one of our expert can call you to explain it online.
Hope that helps.