Thanks for your attempt to help.... IE 8 is my default browser. I've also tried the following as suggested by Priority Support.
Turned user control off
Disabled Data Execution Prevention
Added WSP to DEP list of exceptions
Uninstalled and reinstalled
Nothing worked and I haven't heard back from support. If you have any influence or are associated with Tethys maybe you can look into ticket #LQL 353130.
Also, how do you get a replacement registration key, I inadvertenly deleted mine trying to solve this problem. I still have the order email.
Thanks again, Bill
|