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Old 04-17-2008, 11:05 PM
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Join Date: Apr 2007
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Hello,

Automation Anywhere supports all the remote access software.

For e.g. for use with Microsoft's Remote Desktop please follow the instruction below.

1. Keep the screen size of the connection while recording to non-maximized mode.
How to change screen size: In the Remote Desktop Connection window, click Options. On the Display tab, under Remote desktop size, drag the slider to choose the size of remote desktop smaller than full size.

2. Keep the property of Keyboard under Local resources to - 'In full screen mode only'.
How to configure it: In the Remote Desktop Connection window, click Options. On the Local Resources tab, under Keyboard, choose "In full screen mode only".

3. Now when you connect, make sure remote desktop is coming up in non-maximized mode. Record your action in remote machine using remote desktop window, like any other task on your computer.

Hope that helps.
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