Hello,
Could you please tell us, does the URL of those links are same? If yes then check both the options 'Name' and 'URL' in Advanced options for that particular Web reorder command.
If you could send us task that you have created we would be able to recreate the scenario at our end also can check if anything is going wrong in it. Also please send us screenshot of error that you receive so that we can actually see.
Closing Automation Anywhere by clicking on cross (X) button, does not exit the software, it is running in the system tray. Therefore, the next time if you will open Automation Anywhere by double clicking its shortcut, it will open another instance of application.
Hope that helps. If not, then send us URL of that website so that we can help you more with specific task.
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